Pam’s Complaint
We are still sending in complaints to RGRTA about the buss pass-ups that have been happening to certain disability advocates here in Rochester. Pam Taggart, one of the advocates who experienced them asked me to post the complaint that she sent to the Powers That Be at RGRTA. No problem, Pam. Here it is:
Pam’s Complaint
Tuesday, the 22 of May 2007
Route 10 Portland, Bus 1212, heading Eastbound
Time 7:55pm
We were at the Edgerton Center at 41 Backus St. waiting for the bus.
Anthony Griggs, Anita Cameron, Pat Taggart (my Twin Sister) and me, Pam Taggart were there waiting.
When the bus came, the driver told us that we were lucky that the bus wasn’t crowded, because he told us that when it was crowded, he wouldn’t take us.
Anita was on her cell phone and the driver thought Anita was filming him,
but she was NOT! The driver said he was going to sue Anita for filming him.
After he strapped in Anita, I asked the driver to get going so we all can get home, because last Tuesday, he drove so slow, we almost missed our bus.
And all the while he was saying that he had baby carriages on the bus last week,
but he did not say that on Thursday the 17th, 2007, when he left us. The driver asked us if we were still mad at him, and we said YES.
When Pat and I got off on St. Paul St., I said, “you should have told us that on Thursday”. But he did NOT.
Thank you,
Pam Taggart