More incidents from my transit log
There was a 13-day lull in incidents, and I was beginning to wonder if it had to do with my filing an FTA complaint. Apparently, I spoke too soon.
3/20/07: 5:02 pm. State/Jay, Westbound. Route 10 Dewey. Did not stop. The bus was not full. RGRTA was closed, and I couldn’t get through to the Operations Center.
3/20/07: 5:13 pm. State/Jay, Westbound. Route 10 Dewey, bus 667. Lift did not work. The driver did call this in. He stated that there would be a bus to get us in ten minutes. At 5:26 pm, bus 677 (rescue bus) did come by, but the driver had trouble getting the lift to work. Eventually, it did work.
3/22/07: 9:10 am. St. Paul/Main, Westbound. Route 10 Dewey, bus 677. Lift did not work. I called this in to RGRTA.
3/22/07: 4:30 pm. State/Jay, Westbound. Route 10 Dewey. A consumer of CDR who uses a wheelchair and her attendant was waiting for the bus. The 10 Dewey arrived, but the driver would not let them on, stating that there was another bus right behind him. It was Route 15, an express bus, so of course, it did not stop. This has happened several times to me, and to others who use wheelchairs. That particular bus was not full; the driver simply did not want to take the time to operate the lift. This has become a trend among some drivers, particularly in the afternoon.